– FAQ －

　
No, smoking is not allowed in or near Ito Ryokan. The only designated smoking area nearby is “paspa” located a 1-minute walk away. (Open 7:00 AM – 8:00 PM.)
Our ryokan is located in a quiet back alley in the city, so the rooms do not have scenic views.
Please come to the front desk on the first floor of the main building between 3:00 PM and 9:30 PM.
We do not provide a laundry service, but you can use the nearby laundry shop “mammy” just a 1-minute walk from Ito Ryokan. (Open 24 hours.)
Yes, we offer free luggage storage before check-in and after check-out. Please ask a staff member at the front desk. For luggage storage outside of check-in and check-out days, there is a fee of 550 yen per day.
Unfortunately, we are unable to provide special dietary requests. Our breakfast is a traditional Japanese meal, and we do not offer modifications. Thank you for your understanding.
　

▼ Please check before your stay

Infomation

　
Check in / out Check-in: 3:00PM – 9:3PM
Check-out: 7:30AM – 10:00AM
Please let us know your check-in and check-out times in advance. Late check-ins (after 22:00) without notice may result in cancellation.
Equipment 7 rooms (5 in the main building, 2 in the annex)
Private bathroom & shower in each room
Security box in each room
Free Wi-Fi on each floor
Note: There is no elevator. No smoking inside. The public smoking area is a 1-minute walk away.
Common facilities Lounge room
Shower rooms
Bathrooms
Washbasins
Refrigerator
Extras In rooms: yukata (room wear), obi (belt), bath towel, hand towel.
In washrooms: swab, hand soap, paper cup
In shower/bathrooms: razor, 2-in-1 shampoo, body soap, hair dryer
On Request Washing machine (with detergent)
Futon dryer
Vacuum cleaner
Iron and ironing board
Please ask at the front desk for other requests.
Service ［Breakfast］8:00AM – 9:00AM
Extra charge: ¥660 / Daily Japanese menu
(pre-book by 10:00 AM the day before; no cancellations after the deadline)
［Concierge］7:30AM – 21:30PM
Feel free to ask us anything!
Cancellation Policy Same day: 100% charge.
No-show: 100% charge.
3 days before: 50% charge.
7 days before: 30% charge.
Quiet Policy Please keep noise to a minimum as traditional Japanese houses are not soundproof. This is not a barrier-free facility. Thank you for your cooperation.
　

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